Refund Policy for Quilon Educational Consultancy Private Limited

Quilon Educational Consultancy Private Limited (“we,” “us,” or “our”) strives to ensure client satisfaction in all services provided. This Refund Policy outlines the terms and conditions regarding refunds for our consultancy services. By engaging our services, you agree to the terms outlined below.

1. Scope of Refunds

Refunds may be issued under the following circumstances:

• If the consultancy services are cancelled by Quilon Educational Consultancy due to unforeseen circumstances.
• If the client cancels their engagement prior to the commencement of services or any consultation.

Refunds are not applicable once the consultancy services have been rendered or if admissions have been confirmed.

2. Eligibility for Refunds

To qualify for a refund, clients must:

• Submit a refund request within 30 days of service payment.
• Provide valid reasons and supporting documentation if requested.

Refunds are not eligible if:

• The client decides to withdraw after services have commenced.
• Misuse of services or breach of terms and conditions is determined.

3. Refund Process

To request a refund:

• Contact us via email at info@quilonconsultancy.com.
• Provide your name, service details, and reason for the refund request.

Our team will review your request and, if eligible, initiate the refund process. Approved refunds are processed within 30-45 business days.

4. Refund Method

Refunds are issued to the original payment method. Please note that depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.

5. Non-Refundable Services

The following are non-refundable:

• Processing fees for applications, registrations, and admissions.
• Any expenses incurred on behalf of the client during the consultancy process (e.g., translation, courier, application fees).

6. Changes to the Refund Policy

Quilon Educational Consultancy Private Limited reserves the right to modify this Refund Policy at any time. Any changes will be updated on our website, and significant changes will be communicated to clients directly.

7. Contact Us

For questions or assistance regarding our Refund Policy, please reach out:

Quilon Educational Consultancy Private Limited
Phone: 9207774401
Email: info@quilonconsultancy.com

Thank you for choosing Quilon Educational Consultancy. We are committed to delivering high-quality services and support.